About Us
About Blue Wolf Concepts Team, Opportunities, History, and More.
OUR PROMISES TO YOU
Experience peace of mind with our limited lifetime warranty.
Dedication to Customer Education.
A Strict Set of Best Practices Followed by Every Installer.
Exceptional Attention to Detail.
To Leave Your Space Cleaner than We Found it.
Bill has been in the water industry for over 20 years and has earned several awards. Annette decided after a 30-year administrative career to join the Blue Wolf Team and fell in love with helping people learn about how to make their water great again.
Bill & Annette Thompson
Owners
Owners
Ashley has been a Michigander her whole life. I am living it up under the bridge as outdoorsy of a troll as you will ever find.
Ashley Lytle
Marketing Manager
Marketing Manager
MEET THE TEAM
Bev, whom we call Mama Blue Wolf, has a passion for helping others which is why she offers the best customer service. For her, our customers needs always come first. Her priority other than Blue Wolf customers is spending time with her husband, children and grandchildren.
Bev Loszewski
Front End Operations
Front End Operations
Harrison Nell
Water
Specialist
Water
Specialist
Harrison came to us from the Deserts of Utah to the Greal Lakes of Michigan. Harrison has traveled a long way to join the Blue Wolf Team. Everywhere he goes his outgoing personality and drive to help others brings joy and knowledge to all those around him. Enjoys his free time with his daughter and exploring our Great State of Michigan.
Jack Old
Service
Installer
Service
Installer
Jack’s proactive nature, strong listening skills, and eagerness to assist and learn make him an invaluable member of our service team. His commitment to excellence and helping others shine through in every task. A native of Southern Michigan, Jack also has a deep appreciation for the outdoors, enjoying activities such as hunting, fishing, and camping in his free time.
Chris Smith
Installation
Manager
Installation
Manager
Chris brings 8+ years of RainSoft experience and holds his team to high quality standards. Customers love his laid back personality and always willing to take the time to help solve their water issues and guarantee their peace of mind. In his spare time, he is very active with his two girls and their school as well as building and driving Rally cars.
John Mitchell
Service
Installer
Service
Installer
John is our New York transplant who brought his East Coast plumbing experience to ensure high quality installs for our Blue Wolf customers and his attention to detail is unmatched. Outside of Blue Wolf, he enjoys spending time with his wife and daughter and working on his Honda.
What Our Customers Have To Say...
Excellent work in terms of quality work, professionalism, response time, and costs. Fine company and staff. Will definitely call again!
Couldn't have went better. I was a little skeptical because my water was so terrible. Everyone was very helpful from the sales team all the way to the install guys. Harvey had answers for all my questions and taught me a lot. Chris did a fantastic job with the install, everything looks great! Can't believe the difference in my water!! Highly recommend them.
We would highly recommend this company to anyone looking for a dependable water softener or for any service needs. They truly believe in Customer Service.
After hearing my results from the sample that I sent in I was so happy that they offered out further testing to get to know what was going on in my water. When the water specialist came out to my home he was very respectful and punctual. He walked me through every test he was doing at my kitchen sink. Made sure that all of my questions where answered to my satisfaction.
It went excellent. The guys did an awesome job very professional.
Harrison came over to our house after dark, 2 hours away from home and he was still incredibly kind and informative. He stayed here and gave us a thorough explanation and testing of our water in what ended up being 2 hours of his time. I was happy to make the decision to go with RainSoft after that experience. I was not personally home for the installation but my wife said that our installer, Chris was very nice and professional. After coming home from work, I was like a kid at Christmas when I’d seen that it was installed very well. After reading through the manuals, I’m happy with the equipment we ordered and the company we ordered it through because everything appears to be very easy to understand and operate. I also can’t complain that we’re getting vouchers for 5 years worth of various soaps included as a promotional item with our softener and iron filter system. We’re both so happy we did it and wouldn’t have done it any differently.
We've had Blue Wolf's Rain Soft equipment in the house for an over and year now, I have to report that this company goes above and beyond for customer service. We live rurally and have numerous issues with our old farmhouse. Bill and the team have been super helpful, kind and considerate. They've made us feel supported and taken care of. This is a family run business who strives to make you feel a part of their family by making sure everything is tip top. You'll be in good hands with this company. Thanks a bunch Bill-- we appreciate you tons.
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